Shipping
Production Time:
- For pre-ordered items, production will take approximately 5-6 weeks. This time is needed to ensure that we produce high-quality garments tailored to our customers' orders. Production times may be quicker depending on order quantities and demand.
Shipping Time:
- Once production is complete, shipping will take roughly 6-10 days, depending on your location. You will receive an email notification with tracking information once your order has shipped.
Shipping Costs:
We strive to offer reasonable shipping rates to ensure you receive the best value. Shipping costs will be 10$ for each order unless the cart value is over 100$. This means you won't pay extra for shipping, no matter how far you are from our facility.
Tracking Your Order:
Once your order is shipped, you will receive a tracking number via email. Use this number to monitor the status of your delivery through our carrier's website.
Returns and Exchanges:
If you are not completely satisfied with your purchase, please email info@cardiem.shop for more information on how to return or exchange your item. We CANNOT accept returns before the products have arrived to you. Our customer service team is here to help you with any issues once your product has been received.